Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your store name, address, contact details, and product listings. We also automatically collect usage data, including page views, clicks, and approximate location (country and city) derived from your IP address.

2. How We Use Your Information

• To operate and improve the Service
• To provide analytics to retailers about product engagement
• To communicate with you about your account and the Service
• To comply with legal obligations

3. Cookies and Tracking

We use Google Analytics to understand how visitors use the Service. We also use LogRocket for session replay and error tracking to improve the user experience. Both tools may collect anonymized usage data.

4. Data Sharing

We do not sell your personal information. We share data with service providers (Stripe, Google Analytics, LogRocket, Vercel) only as necessary to operate the Service.

5. Data Retention

Product engagement events (views, clicks, location) are retained for up to 90 days. Account data is retained for the lifetime of your account and deleted upon request.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

7. Security

We use industry-standard measures to protect your data, including encrypted connections and secure data storage. However, no method of transmission is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.

9. Contact

For privacy questions or data requests, contact us at team@mshoperi.com or +263 78 416 6581.